At Mokwheel, we don’t just build e-bikes — we build relationships. This past weekend at MOKCON 2025, our annual dealer convention for the Top 25, we came together with the incredible people who bring Mokwheel to your neighborhoods: our dealers. It wasn’t just about business and strategies — it was about shared values, real conversations, and a bold vision for the future of riding.
Riding Forward on Core Values
In a world that’s become increasingly digital and distant, we’re leaning into what matters most — human connection. MOKCON 2025 was a celebration of the trust, integrity, and loyalty that fuel our journey. These values have always guided us, and they’re what separates Mokwheel from the pack in a saturated e-bike market.
We reminded ourselves and our partners that we’re not just a brand and a network of dealers — we’re a family. Together, we’re stronger. Together, we ride.
What This Means for You, the Rider
✅ Better Service, Before, During, and After the Sale
From test rides to maintenance, accessory installations to extended warranties, our dealers are doubling down on creating a tailored experience. You’ll feel the difference every time you walk into a Mokwheel store.
✅ Smarter Sales, More Value
Our team is being equipped to not just sell, but to listen — to understand your unique needs and match you with the perfect ride. Whether you’re an adventurer, commuter, or weekend cruiser, your Mokwheel experience is about you.
✅ Promotions That Work in Your Favor
We give the dealers the ability to match our online prices, offer meaningful promos, and help you take advantage of timely deals, not just push products.
Dealer Support: Stronger Than Ever
We know that great customer experiences start with empowered dealers. That’s why we’re ramping up dealer support systems to ensure quicker response times, smarter troubleshooting, and a “help me, help you” philosophy.
Our updated support channels, clear contact points, and reimbursement procedures mean our dealers can spend less time navigating red tape — and more time focused on you.
Growing the Community, Digitally and Locally
Through Google and Meta Ads, we’re helping you discover local Mokwheel retailers faster than ever before. We’re using hyper-local targeting to put your nearby store right at your fingertips when you search online, bringing the online and in-person experiences closer together.
And yes, that means more local ride days, more service accessibility, and more visibility for the amazing people working in your community bike shops.
Why Personal Connection Still Matters
The heart and soul of this convention was about slowing down and reconnecting. In a fast-paced world full of automation and screen time, Mokwheel is choosing to lean in the other direction — toward face-to-face support, honest conversations, and authentic partnerships.
We’re not just building e-bikes. We’re building a network of people who care about the ride, about each other, and about the road ahead.
Thank You for Being Part of the Mokwheel Family
Whether you’re new to Mokwheel or you’ve been riding with us for years, MOKCON 2025 was all about making sure we continue to earn your trust, one ride at a time.
We can’t wait to show you what’s next.
— Team Mokwheel 🚴🏻🚴⚡
